FAQs Answer Page

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Q: How do I reserve a limousine?

A: Simply call our office with a credit card number or fill out the online reservation form to have a reservation specialist contact you. Reservations require a deposit to hold the vehicle, the deposit will be charged at the time of booking. If you would like to pay by check we still need a credit card number to hold your reservation. All payments must be received 10 days prior to your event.

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Q: How do I know what size limousine best fits my needs?

A:
Limousines are rated by the number of passengers they are allowed to hold. Affordable MBEG Limousine Service has sedans (2-3 passengers), stretch limousines (up to 6 passengers), super stretch limousines (up to 14 passengers), SUV's (up to 6 people), passenger vans (up to 14 people), super stretch SUV's (up to 14-26 passengers),mini buses (22-32 passengers) and motorcoaches (32-60 passengers). For the best comfort for your event you should subtract 2 from the above numbers (except for sedans). If you are booking airport transportation, please be aware of the amount of luggage your party has, if you have 8 people going to DFW airport with a lot of luggage you would want to consider using the 14 passenger SUV or our 14 passenger van for the most comfort.


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Q: Can I pay cash for the trip?

A: Cash is always accepted; however we do need to have a credit card on file to hold a reservation.

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Q: What is your cancellation policy?


A: A cancellation fee of $50.00 will be charged for reservations cancelled within 24 hours of the scheduled reservation. Proms, holidays, special events and heavy travel seasons will not be refunded. Please check with your reservation specialist prior to booking to ensure you fully understand NO REFUNDS will be given during the heavy travel seasons.  No-shows at the time and location of scheduled pick up will be charged full fare.

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Q: How far in advance should I book my Prom?


A: Prom season is very short and there is usually more than one school having a prom on the same weekend so as soon as you know the date of your prom you will want to book your limousine. Limousines for proms are historically completely booked by the beginning of March.


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MBEG, LLC 
 5840 W Interstate 20 Suite 128 * Arlington, TX * 76017
Phone: (817) 563-5665 or (972) 247-1787